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Your onboarding timeline

No guesswork, no waiting around. From the moment you sign up, we handle everything — setup, security, optimization — tailored to the plan you choose. Your site is live and performing in days, not weeks.

1

Sign Up and Kickoff Call

Day 1

You pick a plan and we schedule a short kickoff call. We'll talk through your goals, your current site (if you have one), and exactly what you need from your hosting.

  • Choose your plan (Minimum, Growth, or Performance)
  • 15-minute kickoff call to understand your goals
  • Share logins for any existing site or domain registrar
2

Environment Setup and Migration

Days 1–2

We spin up your server, configure your hosting environment, and install WordPress. If you have an existing site, we migrate everything — files, database, emails — with zero downtime.

  • Dedicated server provisioned and hardened
  • WordPress installed with best-practice configuration
  • Full site migration (if applicable) — free with every plan
  • Staging environment ready for testing
  • WooCommerce installed and configured Growth+
  • Custom theme designed and installed Performance
3

Security, SSL and Domain Configuration

Day 2

We configure your domain, point DNS, install your SSL certificate, and lock down your site with enterprise-grade security — firewall, malware scanning, and brute-force protection.

  • Domain DNS pointed to your new server
  • Free SSL certificate installed and enforced
  • Web application firewall activated
  • Automated daily backups configured
4

Performance Optimization

Days 2–3

We fine-tune everything for speed. Caching layers, CDN configuration, image optimization, and database tuning — your site loads fast from day one.

  • Server-level and page caching enabled
  • Global CDN activated for static assets
  • Image compression and lazy loading
  • Database optimization and cleanup
  • Full SEO audit with technical recommendations Growth+
5

Walkthrough and Handoff

Day 3–4

Once everything is set up, we do a live walkthrough. We'll show you your dashboard, how to manage content, and where to find us when you need help. Then we hand over the keys.

  • Live screen-share walkthrough of your site
  • WordPress admin tour and content editing basics
  • Support channels and escalation paths explained
  • Admin credentials and documentation delivered
6

You're Live — Ongoing Support Begins

Day 4–5

Your site is live and fully operational. From here, our team monitors your hosting 24/7, handles updates, and is available whenever you need us. You focus on running your business.

  • 24/7 uptime monitoring active
  • Ongoing managed updates (core, plugins, themes)
  • Email support (all plans) with priority response Performance
  • Dedicated account manager Performance
  • Monthly performance and security reports