1. Acceptance of Terms
By accessing or using Envosta’s services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as all applicable laws and regulations. These terms constitute a binding agreement between you and Envosta Inc., whether you reside in Canada, the United States, or any other jurisdiction.
2. Description of Services
Envosta provides managed web hosting and associated digital services. These include, but are not limited to, server infrastructure, storage, bandwidth, and optional service add-ons such as website design support, SEO configuration, and online store integrations. While we strive to provide reliable uptime and performance, temporary service interruptions may occur due to maintenance or unforeseen circumstances.
3. User Responsibilities
Users are responsible for the legality, security, and content of any material hosted through Envosta. You must not use our services for any unlawful purposes or in violation of applicable local, national, or international laws—including but not limited to Canada’s PIPEDA, the U.S. CAN-SPAM Act, and the EU’s GDPR. You agree to safeguard your login credentials and to regularly back up your data. Unauthorized access, malware distribution, spam, or abuse of network resources will result in account suspension or termination.
4. Payment and Billing
Fees for services are charged according to your selected hosting plan and are billed in Canadian Dollars (CAD) or U.S. Dollars (USD), as applicable. You agree to keep your payment method current. Subscriptions renew automatically unless canceled prior to the renewal date. Refunds are not provided except where mandated by law.
5. Termination of Services
Envosta reserves the right to suspend or terminate accounts for breach of these terms, non-payment, or unlawful behavior. Terminated accounts may result in data loss. We recommend maintaining independent backups at all times. We also reserve the right to refuse service at our discretion in accordance with applicable anti-discrimination and consumer laws.
6. Limitation of Liability
Envosta Inc., its affiliates, directors, and partners shall not be held liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of revenue, data, or use, arising from or related to the use of our services. This applies even if we were advised of the possibility of such damages.
7. International Compliance
Users outside of Canada are responsible for complying with local laws regarding data privacy, electronic communications, taxation, and content regulations. Envosta complies with major international standards, including:
- Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
- United States: CAN-SPAM Act, CCPA (if applicable), and state-level privacy laws
- European Union: General Data Protection Regulation (GDPR)
- Other Regions: We process and store data in accordance with globally accepted security practices. By using our services, you consent to the transfer and storage of your information in Canada and/or the United States as applicable.
8. Changes to These Terms
Envosta may revise these Terms and Conditions at any time. If we make material changes, we will provide notice via email or on our website. Continued use of our services after changes become effective constitutes acceptance of those changes.
9. Governing Law
These Terms and Conditions shall be governed by the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. You agree that any disputes shall be resolved in the courts located in Alberta unless local laws explicitly prevent this.